Terms & Conditions Meta88 — Complete Platform Guide

To register and use the Meta88 platform, you must meet the following eligibility requirements. Meta88 is a platform exclusively for adults in Malaysia, and we take seriously our responsibility to ensure it is not accessed by those who do not qualify.

Age Requirement: You must be at least 18 years old to register an account with Meta88. Meta88 reserves the right to request proof of age at any time, and any account that fails to verify its age will be suspended until verification is received. Any winnings obtained during the verification period are subject to review.

One Account Per Individual: Each individual is only permitted to hold one active account at Meta88. Holding multiple accounts — whether under the same name or different names belonging to the same individual — is a violation of these terms. Meta88 uses both automated and manual detection systems to identify duplicate accounts. Any multiple accounts discovered will be closed and all balances and bonuses will be forfeited.

Accurate Information: You are responsible for providing accurate, current, and complete information during registration. Your full name, phone number, and other details you register must match your identification documents. False or misleading information may result in account closure and withheld withdrawals.

• Aged 18 and above
• Residing in or accessing the platform from within Malaysia
• Has never had an account closed or suspended by Meta88 previously
• Registering under your own name and personal details — not on behalf of another person
• Not an employee, agent, or immediate family member of a Meta88 employee

Meta88 supports a wide range of popular payment methods in Malaysia for the convenience of our members. All transactions are processed through secure, encrypted payment platforms. The currency used is Malaysian Ringgit (RM) only.

Available Payment Methods:

Important Withdrawal Conditions: Withdrawals can only be made to the same payment method used for the deposit. This is a security measure to prevent money laundering. Meta88 reserves the right to request identity verification documents (KYC) before approving a first withdrawal or any withdrawal of a significant amount.

If you have received any bonus, the bonus rollover requirements must be fully met before a withdrawal is permitted. Any bonus balance with unfulfilled rollover cannot be withdrawn and will be automatically forfeited if a withdrawal is requested before the requirements are met.

Meta88 offers a variety of bonuses and promotions for both new and existing members. All bonuses are subject to the terms stated below and on the relevant promotions page. It is your responsibility as a member to read and understand the bonus terms before claiming any offer.

Welcome Bonus: New Meta88 members are eligible to claim a welcome bonus of up to RM 888 on their first deposit. This bonus is subject to a 10x rollover requirement — meaning the combined deposit and bonus amount must be wagered 10 times before any withdrawal can be made. The welcome bonus may only be claimed once and cannot be combined with any other promotion.

Rollover Requirements — Explained Simply: If you deposit RM 100 and receive a bonus of RM 100, the total amount required to be wagered is (RM 100 + RM 100) × 10 = RM 2,000. This means you must place bets totalling RM 2,000 before a withdrawal can be processed.

• Every promotion has a stated expiry date — unused bonuses will be forfeited once that date passes
• Meta88 reserves the right to modify, suspend, or cancel any promotion at any time with reasonable notice
• Each promotion may only be claimed once per account, per household, and per IP address unless otherwise stated
• Any attempt to abuse the bonus system — including the use of multiple accounts or fraudulent activity — will result in account closure and forfeiture of all funds
• VIP cashback is calculated based on net losses over a weekly period and credited every Monday morning

Meta88 offers a wide range of game categories including Sports Betting, virtual sports, Live Casino, Blackjack, slots, and lottery. Each category has its own specific rules, but the following general rules apply to all categories without exception.

Sports Betting: All bets placed on Meta88 are final once confirmed. Confirmed bets cannot be cancelled unless the Cash Out feature is used within the permitted timeframe and conditions. The odds displayed at the time of placing your bet are the odds that apply — any changes to odds after a bet is confirmed do not affect existing bets.

For real sports matches, if a match is cancelled or cannot be completed within 24 hours of the originally scheduled time, the bet will be voided and the stake fully refunded. If a match is postponed and resumes within 24 hours, the bet remains valid.

Virtual Sports: Virtual sports results are generated by an independently certified Random Number Generator (RNG). All outcomes are entirely random and final. Results from virtual sports cannot be disputed on the grounds of dissatisfaction — only technical errors are eligible for review.

Live Betting & Cash Out: The Cash Out feature allows you to settle a bet early before an event concludes, at a value calculated based on current conditions. The Cash Out value is determined by Meta88 and may be higher or lower than the original stake. Meta88 reserves the right to suspend or cancel the Cash Out feature under unforeseen technical circumstances.

Meta88 takes the protection of all members' personal data seriously. We operate in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), and all personal data processing is carried out in accordance with the provisions of that Act.

Data We Collect: When you register a Meta88 account, we collect information such as your username, phone number, email address (if provided), and payment method. We also record your gaming activity and financial transactions as part of the platform's secure and orderly operation.

Data Usage: Your data is used solely to manage your account, process transactions, provide customer support, and meet legal obligations. Meta88 never sells or shares your personal data with third parties for marketing purposes.

Your Rights: You have the right to request access to the personal data we hold about you, to request corrections to any inaccurate data, and in certain circumstances, to request deletion of your data. Please send your request to support@meta88.site with the subject line "PDPA Data Request".

Account Security: You are solely responsible for keeping your account password confidential. Meta88 recommends using a strong, unique password and enabling two-factor authentication (2FA) through your account settings. If you suspect your account has been accessed without authorisation, contact our support team immediately.

• 256-bit SSL encryption for all data transmitted between your device and Meta88's servers
• Passwords are stored in a hashed format that cannot be decrypted by anyone, including Meta88 staff
• Simultaneous logins from different locations automatically trigger a security alert
• All suspicious activity is monitored by an automated fraud detection system 24 hours a day

For more information on how we handle your personal data, please refer to Privacy Policy dedicated page.

Meta88 reserves the right to suspend or close the account of any member found to be in violation of this platform's terms and conditions. The decision to suspend or close an account is at Meta88's discretion, but we are committed to acting fairly and transparently in every case.

Reasons for Account Suspension:

• Owning or using more than one active account
• Providing false or misleading registration information
• Abuse of the bonus system — including claiming bonuses through multiple accounts or engaging in undue "bonus hunting" practices
• Fraud, money laundering, or any illegal activity involving a Meta88 account
• Use of automated software, bots, or any method that unlawfully manipulates gameplay
• Threatening, harassing, or abusive behaviour directed at customer support staff

Suspension Process: If your account is suspended, you will receive a notification via your registered contact method. You have the right to request a review within 14 days of the notification date. During the review period, any pending withdrawals will be held until the investigation is complete.

Account Closure at Member's Request: You may close your account at any time by contacting the Meta88 support team. Any remaining balance (after deducting any bonus with unfulfilled rollover requirements) will be returned to you via your original payment method within 3–5 business days.

Meta88 is fully committed to the principles of responsible gaming. We believe that betting should be an enjoyable form of entertainment, not a source of stress or financial hardship. That is why we provide a range of tools and resources to help our members stay in control of their playing habits.

Self-Management Tools: Every Meta88 member can access the following tools directly from their account settings without needing to contact customer support first:

• Deposit Limit: Set daily, weekly, or monthly deposit limits. These limits take effect immediately and can only be decreased with immediate effect. Increasing a limit requires a 7-day cooling-off period before it comes into force.
• Loss Limit: Once your accumulated losses reach the limit you have set, new bets will be automatically blocked until the limit period resets.
• Session Time Limit: Set a maximum time limit for each playing session. The system will remind you when your time is almost up.
• Temporary Account Pause: Temporarily suspend access to your account for 24 hours, 7 days, or 30 days. A paused account cannot be reactivated before the period expires.
• Permanent Self-Exclusion: Permanently close your account for responsible gaming reasons. Meta88 will not contact you with any promotional offers following a permanent self-exclusion.

Minor Protection Policy: Meta88 strictly prohibits the use of the platform by anyone under the age of 18. If you suspect a minor is using our platform, please contact our support team immediately. We will take prompt action to investigate and resolve the matter.

Meta88 reserves the right to amend, update, or replace any part of these terms and conditions at any time. Members will be notified of any material changes via in-platform notifications or a message sent to their registered phone number, at least 7 days before the amendments take effect, except in situations that require immediate action.

Continued use of the Meta88 platform after the effective date of any amendment constitutes your acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account and withdraw any eligible balance before the effective date.

Dispute Resolution: Should any dispute arise between you and Meta88, the first step is to contact our customer support team for a resolution. Meta88 is committed to resolving all disputes in a fair and transparent manner within a reasonable timeframe.

Applicable Law: These terms and conditions are governed by the laws of Malaysia. Any legal action arising from these terms will be handled under the jurisdiction of Malaysian courts.